1. Information We Collect

Personal Information

When you create an account, we collect information such as your name, email address, and company information (if applicable).

Project Data

We collect and process construction plans, project descriptions, location data, and other information you provide to generate cost estimates.

Usage Data

We automatically collect information about how you interact with our Service, including pages visited, features used, time spent, and technical information about your device and browser.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information on our servers. Please refer to Stripe's Privacy Policy for information about how they handle your payment data.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Generate construction cost estimates using AI analysis
Process your transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities in connection with the Service
Detect, prevent, and address technical issues and fraudulent activity
Personalize and improve your experience

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your construction plans and project data are stored securely using industry-standard encryption.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and hosting services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information for any other purpose with your consent.

5. AI and Machine Learning

BuildWiseAI uses artificial intelligence and machine learning models to analyze construction plans and generate cost estimates. Your uploaded plans and project data may be used to improve our AI models, but we take steps to anonymize and aggregate this data to protect your privacy.

If you do not want your data used for model improvement, please contact us to opt out.

6. Your Rights and Choices

You have the right to:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Data Portability: Request a copy of your data in a structured, machine-readable format
Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and associated data at any time by contacting us.

9. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to the United States and other countries.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]